> For the complete documentation index, see [llms.txt](https://docs.ixhello.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ixhello.com/welcome-to-ix-hello.md).

# Welcome to iX Hello

**iX Hello™ is part of the @Concentrix Intelligent Experience (iX) Technology suite. Whether you are a developer or business user; whether you are an experienced user or just starting your journey with iX Hello, our documentation provides you with the comprehensive information and knowledge needed to build exciting solutions for your customers’ needs.**

Discover the power and versatility of iX Hello through its two main modules: 

* Robust enterprise conversational assistants for customers
* Rapid Gen AI virtual assistants for employees

Each module is engineered to enhance your conversational AI capabilities with ease and efficiency. Click the links below to dive deeper into each module's documentation:

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th></th><th></th><th data-hidden data-card-cover data-type="files"></th></tr></thead><tbody><tr><td><strong>Customers</strong></td><td><p></p><ul><li>Supports multi-modal applications deployable in minutes.</li><li>Integration with common enterprise applications like CRMs, ERPs, and ITSMs.</li><li>Template-driven quick start for common enterprise use cases.</li><li>Blueprints for industry use cases</li></ul></td><td></td><td></td></tr><tr><td><strong>Employees</strong></td><td><p></p><ul><li>Rapid Gen AI deployments and easy adoption.</li><li>Out-of-the-box integrations with existing systems.</li><li>Customizable chat interface tailored to your brand.</li><li>Enhanced privacy and data security measures.</li></ul></td><td></td><td></td></tr></tbody></table>

{% content-ref url="/spaces/-M8XHvUsfyTUFLvToHqD" %}
[iX Hello Customer](https://docs.ixhello.com/ixhc/)
{% endcontent-ref %}

{% content-ref url="/spaces/l2dmTEKSqnEOjqqng3nd" %}
[iX Hello Employee](https://docs.ixhello.com/ixhello/)
{% endcontent-ref %}

{% content-ref url="/spaces/Fe4cpY1jy0FJ4kgC7wSx" %}
[iX Hello Customer v2](https://docs.ixhello.com/ixhc2/)
{% endcontent-ref %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://docs.ixhello.com/welcome-to-ix-hello.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `build a script that syncs our docs to a CMS` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.