Welcome to iX Hello

iX Hello™ is part of the @Concentrix Intelligent Experience (iX) Technology suite. Whether you are a developer or business user; whether you are an experienced user or just starting your journey with iX Hello, our documentation provides you with the comprehensive information and knowledge needed to build exciting solutions for your customers’ needs.

Discover the power and versatility of iX Hello through its two main modules:

• Robust enterprise conversational assistants for customers

• Rapid Gen AI virtual assistants for employees

Each module is engineered to enhance your conversational AI capabilities with ease and efficiency. Click the links below to dive deeper into each module's documentation:

Customers

• Supports multi-modal applications deployable in minutes.

• Integration with common enterprise applications like CRMs, ERPs, and ITSMs.

• Template-driven quick start for common enterprise use cases.

• Blueprints for industry use cases

Employees

• Rapid Gen AI deployments and easy adoption.

• Out-of-the-box integrations with existing systems.

• Customizable chat interface tailored to your brand.

• Enhanced privacy and data security measures.

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