Conversations by Assistant Disposition — Dedicated Sub-View

This sub-view provides the full-page, filter-enabled version of the Conversations by Assistant Disposition horizontal bar chart from Section 22. It adds Assistant Disposition as an explicit filter, enabling analysts to isolate specific outcome types.

Figure 1: Conversations by Assistant Disposition — Full Sub-View with Filter Panel

1. Filter Panel

Filter

Description

Date Selection Type

Custom Dates or relative options. Period shown: 03/08/2026 – 04/09/2026.

Channel

(All) — can be narrowed to isolate disposition patterns per channel.

Stage

STG — should be set to PROD for production analysis.

Business Day

(All) — filter to business days only to exclude weekend behavior.

Assistant

(All) — critical filter: selecting a specific assistant reveals its individual Success/Failure profile.

Assistant Disposition

(All) — selecting a specific value (e.g., Failure only) highlights which assistants and days generated failures.

The color-coded legend in the filter panel confirms the disposition color scheme: Success (gold), Failure (light green), Null (medium green), AbandonSuccess (blue/gray). These colors are consistent across all Service-Disposition workbook sub-views.

23.2 Business Value

The Assistant Disposition filter is particularly powerful for quality investigations. Filtering to Failure only and then filtering by Assistant reveals which specific assistant generates the most failures. Filtering to Null reveals which assistants are missing disposition configuration. This sub-view is the recommended starting point for any AI assistant quality audit or post-incident review.

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