ixHello
ixHello Customer
ixHello Customer
  • About iX Hello
  • General
    • iX Hello: Create Account
    • iX Hello: Basic Mode
      • Webchat Assistant
        • Direct Chat Link
        • Embedded Chat Assistant
      • Digital Assistant
        • Digital Avatar
        • Kiosk Mode
      • Call/SMS Assistant
      • Administrative Purpose
    • iX Hello: Studio Mode
      • Prerequisites
      • Steps
        • App Creation
        • Data Source Configuration
        • AI Content Setup
        • Method Setup
        • Intent Setup
        • Slot Setup
        • Utterance Setup
        • Input Setup
        • Input Parameter Setup
        • Publish Setup
        • Test
        • Enable Call /SMS
    • Enterprise Connections
      • Generative AI
      • Internal Content
      • Microsoft Office 365
    • AI Contents
      • Add AI Content
    • Use cases
      • Contact Finder with Salesforce
        • Pre-requisites
          • An active Salesforce account
          • Lex Developer Account
          • Integrate Salesforce with iX Hello
        • Build Custom App
      • Contact Finder with REST API
        • Prerequisites
          • Integrate API Service with iX Hello
          • Lex Developer Account
        • Build Custom App
  • Apps
    • App Templates
    • NLP Custom App
    • Custom App Series - Step 1 - Building a Custom App
    • Custom App Series - Step 2 - Creating a Connection
    • Custom App Series - Step 3 - Publishing to a Channel
    • Lex Auto Publishing Setup
    • Office 365 SharePoint - Custom App
    • Office365 Exchange - Custom App
    • SalesForce Custom App
    • App Template Export & Import
    • IntentFeature BeforeAfterMethod
    • iX Hello Supported Periods Date Range
    • Shared App
    • ExecuteJS
  • Connections
    • Amazon Web Services
      • Amazon Kendra
      • Amazon Lambda
        • Amazon Lambda: Create Lambda Function
          • Amazon Lambda: iX Hello Integration
      • DynamoDB
    • Login with Amazon Setup
    • SalesForce
      • SalesForce: Create an account
      • SalesForce: Connect to iX Hello
    • Microsoft Office365 Integration Guide
    • Microsoft Office365 AAD
    • MS SQL Server
    • Twilio
  • Blueprints
    • Create App Using App Blueprints
    • Lex Bot using Appointment Blueprint
    • Domain App using Internal Data
    • Domain App S3 Data Source Setup
  • Channels
    • Amazon Alexa
      • Create Amazon Developer Account
      • Registering Alexa User Account
      • Alexa Account Linking to iX Hello
    • Amazon Lex
    • Amazon Lex Integration
    • Amazon Connect and Lex Bot Integration
  • JSON Methods
    • Internal Data JSON Methods
  • Solutions
  • AWS IAM users
  • Finding AWS Region
  • Glossary
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On this page
  • Connect your iX Hello and Salesforce account
  • Test your iX Hello and Salesforce connection

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  1. Connections
  2. SalesForce

SalesForce: Connect to iX Hello

PreviousSalesForce: Create an accountNextMicrosoft Office365 Integration Guide

Last updated 7 days ago

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Connect your iX Hello and Salesforce account

Open the “” URL in a new tab, enter your login credentials and click the “Log In” button.

After updating the verification code, click very code and then click continue.

On the home screen Select the “Connect to Salesforce” button on the pre-built skill.

If you do not find the Salesforces connect on the home screen, navigate to the Integration > connect system > connection gallery.

This will redirect you to Setup Salesforce integration with iX Hello. Click the “Submit” button.

Before creating a developer account, selecting “Submit” on this page would route you to the developer.salesforce.com page to create one. Now that you have created a developer account, selecting the “Submit” button prompts iX Hello to ask you to authorize your SalesForce account. So, click “Allow”.

iX Hello will integrate with your SalesForce account, and you will see the message, “iX Hello Connection to SalesForce CRM successful”.

Test your iX Hello and Salesforce connection

The page will display the iX Hello integration with External System Connections. Click the “Test” button for the system named “SalesForce”.

Select the “Integration” menu and choose the “Connect System” option.

iX Hello will integrate with your SalesForce account, and you will see the message, iX Hello Connection to SalesForce successful”.

You are returned to the “” page to integrate Salesforce with iX Hello. Click “Submit”.

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