ixHello
ixHello Customer
ixHello Customer
  • About iX Hello
  • General
    • iX Hello: Create Account
    • iX Hello: Basic Mode
      • Webchat Assistant
        • Direct Chat Link
        • Embedded Chat Assistant
      • Digital Assistant
        • Digital Avatar
        • Kiosk Mode
      • Call/SMS Assistant
      • Administrative Purpose
    • iX Hello: Studio Mode
      • Prerequisites
      • Steps
        • App Creation
        • Data Source Configuration
        • AI Content Setup
        • Method Setup
        • Intent Setup
        • Slot Setup
        • Utterance Setup
        • Input Setup
        • Input Parameter Setup
        • Publish Setup
        • Test
        • Enable Call /SMS
    • Enterprise Connections
      • Generative AI
      • Internal Content
      • Microsoft Office 365
    • AI Contents
      • Add AI Content
    • Use cases
      • Contact Finder with Salesforce
        • Pre-requisites
          • An active Salesforce account
          • Lex Developer Account
          • Integrate Salesforce with iX Hello
        • Build Custom App
      • Contact Finder with REST API
        • Prerequisites
          • Integrate API Service with iX Hello
          • Lex Developer Account
        • Build Custom App
  • Apps
    • App Templates
    • NLP Custom App
    • Custom App Series - Step 1 - Building a Custom App
    • Custom App Series - Step 2 - Creating a Connection
    • Custom App Series - Step 3 - Publishing to a Channel
    • Lex Auto Publishing Setup
    • Office 365 SharePoint - Custom App
    • Office365 Exchange - Custom App
    • SalesForce Custom App
    • App Template Export & Import
    • IntentFeature BeforeAfterMethod
    • iX Hello Supported Periods Date Range
    • Shared App
    • ExecuteJS
  • Connections
    • Amazon Web Services
      • Amazon Kendra
      • Amazon Lambda
        • Amazon Lambda: Create Lambda Function
          • Amazon Lambda: iX Hello Integration
      • DynamoDB
    • Login with Amazon Setup
    • SalesForce
      • SalesForce: Create an account
      • SalesForce: Connect to iX Hello
    • Microsoft Office365 Integration Guide
    • Microsoft Office365 AAD
    • MS SQL Server
    • Twilio
  • Blueprints
    • Create App Using App Blueprints
    • Lex Bot using Appointment Blueprint
    • Domain App using Internal Data
    • Domain App S3 Data Source Setup
  • Channels
    • Amazon Alexa
      • Create Amazon Developer Account
      • Registering Alexa User Account
      • Alexa Account Linking to iX Hello
    • Amazon Lex
    • Amazon Lex Integration
    • Amazon Connect and Lex Bot Integration
  • JSON Methods
    • Internal Data JSON Methods
  • Solutions
  • AWS IAM users
  • Finding AWS Region
  • Glossary
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  1. General
  2. iX Hello: Basic Mode

Administrative Purpose

PreviousCall/SMS AssistantNextiX Hello: Studio Mode

Last updated 4 days ago

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iX Hello enables you to view chat history and logs of interaction with the assistant. You can view a summary of the total number of interactions, the interactions today, and total follow-ups.

Chat history can be accessed from the top right menu.

You can have multiple assistants deployed. Hence, you can filter chat history by your assistant and by date range.

By now, we hope you’ve successfully created and tested your digital assistant. Feel free to reach out to iX Hello at to discuss more possibilities.

https://www.ixhello.com/