# Utterance Setup

Utterances are the keywords that trigger intents. i.e. when the users say these words, the app knows that the user is looking to initiate a particular purpose/conversation with the app.&#x20;

You can define single or multiple utterances for an intent.&#x20;

Similar to slots, an utterance also corresponds to a single intent.&#x20;

An intent might have multiple utterances, but each utterance is mapped to only a single intent.

1. Go to “Utterances” tab select “ChatIntent” as click on “Create New Utterance” as shown below

<figure><img src="/files/nPuz9ikafvbmSCVKmiEH" alt=""><figcaption></figcaption></figure>

1. Enter the Utterance details and click “Save” as shown below

<figure><img src="/files/No3Awi9RljlyQiKCmopZ" alt="" width="409"><figcaption></figcaption></figure>


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