Utterance Setup

Utterances are the keywords that trigger intents. i.e. when the users say these words, the app knows that the user is looking to initiate a particular purpose/conversation with the app.

You can define single or multiple utterances for an intent.

Similar to slots, an utterance also corresponds to a single intent.

An intent might have multiple utterances, but each utterance is mapped to only a single intent.

  1. Go to “Utterances” tab select “ChatIntent” as click on “Create New Utterance” as shown below

  1. Enter the Utterance details and click “Save” as shown below

Last updated

Was this helpful?