> For the complete documentation index, see [llms.txt](https://docs.ixhello.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ixhello.com/ixhc/general/shared-bot-access-management.md).

# Shared Bot Access Management

### Published Bots

We have a new feature called **Published Bots**, which serves as a **centralized dashboard** to view all bots available to a user. This includes:

* Bots created by the user
* Bots shared directly with the user
* Bots shared at the organization level

This new experience significantly simplifies bot discovery and interaction.

<figure><img src="/files/oJMdnULZMrAw1rLEEbGS" alt=""><figcaption></figcaption></figure>

Published Bots provides a comprehensive overview of each bot, including:

* **Custom App Name**: Since one app can host multiple bots.
* **Published Bot Name**
* **Phone Number**: If assigned.
* **GenAI Usage**: Indicates if the bot uses GenAI.
* **Sharing Status**: Specifies if the bot is private, shared, or available organization-wide.

This summary gives users a complete view of all bots accessible to them.

Users can **chat directly with any published bot** from the Published Bots page. The chat functionality is identical to using the bot within its original application. Note that you can only chat here—**no editing or bot management allowed**. This feature enables quick interactions with shared or organizational bots.

<figure><img src="/files/K27QHb5uZnUzkm9qh7Q9" alt=""><figcaption></figcaption></figure>

The menu includes options such as:

* **Created by me** – bots the user owns
* **Shared with me** – bots shared by others
* **All** – a complete list of accessible bots

Based on your choice you can filter the bots available.

<figure><img src="/files/9T6DiLirneib7yRSsMe0" alt=""><figcaption></figcaption></figure>

### Updates to Custom Apps

Previously, users could view all shared apps here, but now it is restricted to **Created by me**. This is because published/shared bots are now surfaced under the new **Published Bots** section.

The idea is to clearly separate:

* **Editable bots** → stay under **Custom Apps**
  * These are bots the user owns and can fully customize
* **Published/shared bots** → moved to **Published Bots**
  * These offer a chat-only interface and cannot be edited

<figure><img src="/files/2CTqp21vL8REZX2ZhKU8" alt=""><figcaption></figcaption></figure>

In the future, beyond org-level sharing, we will also support **team-level sharing**, and these shared bots will continue to appear under Published Bots.


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