> For the complete documentation index, see [llms.txt](https://docs.ixhello.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ixhello.com/ixhc2/general/customer-v2-overview.md).

# Customer v2 Overview

## About iX Hello Customer v2 <a href="#ixhello-vnext" id="ixhello-vnext"></a>

iX Hello is a conversational AI platform that enables organizations to build, manage, and deploy automated, agentic-based Flows of any complexity. It provides a secure and scalable foundation for a wide range of conversational use cases.

<table data-view="cards"><thead><tr><th></th></tr></thead><tbody><tr><td><a href="/pages/vneOtJoY8anfk9NY3DGK">Building a Flow</a></td></tr><tr><td><a href="/pages/fBH2QsvGLWNYvsrMOG9F">Deploying a Flow</a></td></tr><tr><td><a href="/pages/KTl3obi9bjC5JaolbcFB">Rest API integrations</a></td></tr></tbody></table>

<figure><img src="/files/bsicorzHE3PT1hjBbOuI" alt=""><figcaption></figcaption></figure>

## How to Setup a flow <a href="#how-to-setup-a-flow" id="how-to-setup-a-flow"></a>

Building, deploying and evaluating a flow is a process of designing and connecting sections of ixHello Customer v2.

| Goal                                                                   | Where to go                                                          | Description                                                                       |
| ---------------------------------------------------------------------- | -------------------------------------------------------------------- | --------------------------------------------------------------------------------- |
| Build a flow                                                           | [Build a flow](/ixhc2/flows/create-flow.md)                          | Visual canvas for creating flows.                                                 |
| Share information between a flow and third-party services via REST API | [Rest API integrations](/ixhc2/integrations/rest-api.md)             | Setup and manage REST API connections to third-party services.                    |
| See available phone numbers and their assigned flows.                  | [Phone numbers overview](/ixhc2/deployments/phone-numbers.md)        | List view of available phone numbers and if there’s a flow assigned.              |
| Configure chat widget appearance                                       | [Chat widgets overview](/ixhc2/deployments/chat-widgets.md)          | Setup and manage chat widget appearances.                                         |
| Deploy a flow to a phone number                                        | [Deploy a flow  - assign phone numbers](/ixhc2/flows/deploy-flow.md) | Connect the flow to a phone number.                                               |
| Deploy a chat widget                                                   | [Deploy a flow - assign chat widgets](/ixhc2/flows/deploy-flow.md)   | Combine the flow with a chat widget and copy the script.                          |
| View sessions in real time                                             | [Reporting - Live sessions](/ixhc2/reporting/live-sessions.md)       | View all current live sessions and follow the conversation between flow and user. |

## Give feedback on Customer v2 documentation <a href="#how-to-modify-the-flow" id="how-to-modify-the-flow"></a>

Share your thoughts and [help us improve user documentation.](/ixhc2/administration/help-us-improve-documentation.md)&#x20;


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