# Phone Numbers The Phone Numbers page provides an overview of every reserved phone number and shows which conversational flow (if any) is currently assigned to it. ## Before You Begin * Verify that at least one phone number is provisioned for your organization. If none appear [contact your ixHello administrator](https://docs.ixhello.com/ixhc2/administration/support) * Assigning or unassigning flows is done from the **flow perspective**. See [deploy a flow](https://docs.ixhello.com/ixhc2/flows/deploy-flow) for related steps. ## Accessing the Phone Numbers Page 1. Sign in to **ixHello Customer v2**. 2. In the left navigation menu, go to **Deployments → Phone Numbers**. 3. The **Phone Numbers** page displays a list of all reserved numbers for your organization. 1. The **phone number** 2. The **assigned flow** or **status**
phone numbers list view
## Understanding the Flow Assignment Column The **Flow** column indicates whether a phone number is connected to a flow in your organization.
ValueMeaningAction
Flow NameDisplays the name of the flow currently assigned to this number.Unassign a flow from a phone number. deploy a flow
UnassignedNo flow is currently assigned to this number.Assign a flow to a phone number. deploy a flow
Unknown flow The phone number is linked to a flow that doesn't exist in the current organization.Contact your ixHello administrator.