For the complete documentation index, see llms.txt. This page is also available as Markdown.

Transfer

The Transfer node transfers the call to another destination on the voice channel. A successful transfer completes the execution of this flow. If the transfer node is executed on the chat channel, or if the call is still connected after a failed transfer attempt the flow continues through the error exit.

Parameters

Setting
Description

Destination

The destination to transfer the call to. Either a valid

  • tel: (E.164 format) tel:+121224445**

  • sip: URI. sip:571549****@nw.iv****.com sip:571549****@10.197.1

Label

An informative label that is shown together with the destination on the node in the flow to improve readability. Connect to agent: tel:+121224445**

Integration ID variable

For sip: URI destinations only. The value of this context variable is added as User to User Information (UUI) to the transfer, allowing to send contextual data along with the transfer

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