# About iX Hello

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Click here to go to iX Hello platform
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**iX Hello Employee** is a Generative AI chatbot platform designed to accelerate productivity across a wide range of use cases, providing enterprise-grade security, privacy, and compliance. It aims to deliver high accuracy in outputs at a low cost, streamlining various tasks and enhancing operational efficiency.

Built on a re-engineered **vNext Runtime Engine** — a modern, LLM-agnostic foundation — the platform natively supports **Anthropic (Claude)**, **Azure OpenAI**, and **OpenAI**, giving organizations access to frontier models from the world's leading AI providers. Users can switch between AI models directly within the chat interface, while assistant builders can lock a specific model per assistant to maintain control.

Think of it as your AI sidekick, teaming up with employees to boost quality and productivity. Users can create virtual assistants without coding, leverage file uploads for analysis, research, and transcription, and interact with knowledge bases, websites, and files — all integrated with business logic to generate diverse types of content, including text, images, code, voice, and video, available in over 40 languages in the user interface and over 100 in the chat, boasting an accuracy rate of over 80%. The platform also features **Retrieval-Augmented Generation (RAG)**, dynamically retrieving relevant content from your organization's knowledge files to generate more accurate, grounded responses anchored to source-of-truth content.

Key Capabilities:

1. **No-Code Virtual Agent Creation**: Develop virtual assistants without coding using intuitive design interfaces, with pre-configured assistants (SmartPlan, SmartNotes, SmartContent, SmartDev, SmartData, SmartHelp) ready for immediate use.
2. **Code Execution Across Technologies**: Run code snippets in multiple programming languages, with **Code Interpreter** support enabling assistants to generate, execute, and return code and file outputs directly within the chat interface.
3. **Data and Image Analysis**: Leveraging AI to analyze and interpret data sources, providing insights and metadata for enhanced decision-making.
4. **Voice and Meeting Note Transcription**: Automatically transcribe and structure meeting notes, capturing key discussions and outcomes.
5. **Documentation and Report Creation**: Assistance in generating training manuals, user documentation, and analytical reports to streamline information dissemination.
6. **Enterprise Security & Privacy**: Role-Based Access Control, Privacy Inc (PIP), enterprise-grade encryption at rest, and **Microsoft Presidio PII redaction** to automatically detect and remove sensitive personal information before it reaches the model.

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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.ixhello.com/ixhello/general/about-ix-hello.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.