About iX Hello

Every conversation should start with Hello

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iX Hello Employee is a Generative AI chatbot platform designed to accelerate productivity across a wide range of use cases, providing enterprise-grade security, privacy, and compliance. It aims to deliver high accuracy in outputs at a low cost, streamlining various tasks and enhancing operational efficiency.

Built on a re-engineered vNext Runtime Engine — a modern, LLM-agnostic foundation — the platform natively supports Anthropic (Claude), Azure OpenAI, and OpenAI, giving organizations access to frontier models from the world's leading AI providers. Users can switch between AI models directly within the chat interface, while assistant builders can lock a specific model per assistant to maintain control.

Think of it as your AI sidekick, teaming up with employees to boost quality and productivity. Users can create virtual assistants without coding, leverage file uploads for analysis, research, and transcription, and interact with knowledge bases, websites, and files — all integrated with business logic to generate diverse types of content, including text, images, code, voice, and video, available in over 40 languages in the user interface and over 100 in the chat, boasting an accuracy rate of over 80%. The platform also features Retrieval-Augmented Generation (RAG), dynamically retrieving relevant content from your organization's knowledge files to generate more accurate, grounded responses anchored to source-of-truth content.

Key Capabilities:

1. No-Code Virtual Agent Creation: Develop virtual assistants without coding using intuitive design interfaces, with pre-configured assistants (SmartPlan, SmartNotes, SmartContent, SmartDev, SmartData, SmartHelp) ready for immediate use.

2. Code Execution Across Technologies: Run code snippets in multiple programming languages, with Code Interpreter support enabling assistants to generate, execute, and return code and file outputs directly within the chat interface.

3. Data and Image Analysis: Leveraging AI to analyze and interpret data sources, providing insights and metadata for enhanced decision-making.

4. Voice and Meeting Note Transcription: Automatically transcribe and structure meeting notes, capturing key discussions and outcomes.

5. Documentation and Report Creation: Assistance in generating training manuals, user documentation, and analytical reports to streamline information dissemination.

6. Enterprise Security & Privacy: Role-Based Access Control, Privacy Inc (PIP), enterprise-grade encryption at rest, and Microsoft Presidio PII redaction to automatically detect and remove sensitive personal information before it reaches the model.