Admin Center Overview

The iX Hello Admin Center is the governance and management portal for the iX Hello Employee platform. It is a separate application from the main chat interface, accessible to SuperAdmins, OrgAdmins, and TeamOwners.

Admin Center URLs

Region

Chat App

Admin Center

Americas

https://www.ixhello.com/

https://admincenter.ixhello.com/

EMEA

https://eu.employee.ixhello.com/

https://eu.admincenter.employee.ixhello.com/

Role Capabilities at a Glance

Capability

TeamOwner

OrgAdmin

SuperAdmin

View and manage own team members

Yes

Yes

Yes

Add / rename / delete own team

Rename only

Yes

Yes

Approve / reject team assistants

Yes

Yes

Yes

Configure team settings

Yes

Yes

Yes

Manage all teams in an organization

No

Yes

Yes

Approve token requests

Yes

Yes

Yes

Manage Access Control

No

Org Admins only

Yes

View and manage all organizations

No

No

Yes

Delete teams or organizations

No

No

Yes

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