Manage Assistants
Manage Assistants gives SuperAdmins and OrgAdmins a platform-wide view of all assistants with full CRUD operations.
Edit Assistant Modal Fields
Field
Description
Notes
Assistant Name
Display name shown in the assistant library.
Must be unique within the team.
Category
Groups the assistant in the library tabs (Analytics, Sales, CX, etc.).
Affects discoverability.
Description
Short summary shown on the assistant card.
Keep concise.
Instructions
Full system prompt governing behavior, role, tone, and rules.
Most impactful field. Changes take effect immediately.
Model
The LLM model used (e.g. gpt-4o, gpt-4-turbo).
Available models depend on org configuration.
Created By
Read-only: who originally created the assistant.
Cannot be changed.
Owners
Assign users as owners. Owners can edit and manage the assistant.
Search by name or email. Multiple owners allowed.
Shared With
Visibility: Private, Share with Team, or Share with Anyone.
Changing to Private immediately hides it from non-owners.
Featured
Toggle the star to feature/unfeature in the library's Featured tab.
Use sparingly — Featured section should remain curated.
Enable PII Redaction
Toggle PII redaction on this assistant's model calls.
On by default. Only disable with appropriate authorization.
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