Team Configurations

Team Configurations set per-team policy controls. Select a team from the dropdown at the Top of the page, then configure the settings below.

Team-Level Toggle Settings

Toggle	ON Behavior	OFF Behavior	Recommendation
Auto-Approval of New Assistants	New shared assistants are automatically approved — no admin review required.	New shared assistants enter Pending state and must be reviewed manually.	Keep OFF for governance.
Restrict Conversation History	Users can only see conversations within a defined window.	Users can see their full conversation history.	Enable for strict compliance teams.
Restrict Create Assistant	Only admins can create new assistants. Regular members cannot.	All team members can create private and shared assistants.	Enable for tightly governed teams.

Default Tools

Default Tools defines which capabilities are pre-enabled when a new assistant is created in this team. Toggling here does not affect existing assistants — only new ones.

Tool	Description
Browse Website	Allows assistants to fetch and read content from a URL.
Search Online	Enables live web searches for current information.
Generate Images	Enables DALL-E image generation. Consider disabling strict content policy teams.
Calculator	Enables mathematical expression evaluation. Generally safe to leave enabled.

Firewall (IP Range Restrictions)

Restrict which IP addresses can access iX Hello for users on this team. Users from outside configured ranges receive a 403 access denied error.

1. Click + Add IP Range.

2. Enter the IP range in CIDR notation (e.g. 192.168.1.0/24). Add a display name and optional notes.

3. Save the range. The restriction takes effect immediately.

WARNING: Always verify your own IP address is within the range before saving. Locking yourself out requires a SuperAdmin to remove the restriction.

iX Hello Customer Tools

Configure custom iX Hello Customer tools available to assistants on this team. Use + Add Tool(s) to add tools with Name, Description, Type, and IsFallBack settings. Use Delete Selected Tool to remove unwanted tools.