Custom App Series - Step 2 - Creating a Connection
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This document will demonstrate how to set up a custom connection to an external Web API endpoint.
The ixHello platform can integrate with external platform via Web API’s and to demonstrate this capability, we have created a demo API endpoint () in our web app “”. We created multiple API endpoints for Contacts module and will be using the endpoint that searches an underlying contacts database and returns the contact number of a specific person.
The web app that we created has the ability to perform CRUD operations against the underlying contacts database that is triggered by calls to the exposed contact API’s in
Web App URL:
Contact Finder:
Here is a sample contact in the database.
Our goal will be on how to setup a custom connection to an external web API endpoint and check if the connection is validated.
Login to the ixHello platform, use left navigation menu and click “Integration” then select “Connect System”. In the resulting page, click “Connect External Systems”.
In “Connect External System” select or do the following:
Choose Connection: Rest API Service
Click: Next
Once in “Rest API Service Setup” select or enter the following:
System Instance Name: ContactFinder
Authorization Type: No Auth
Base API URL: jsonplaceholder.typicode.com/
Click Save
Click on Validate System and Click on Save after the connection is validated.
To be able to set up a custom connection in the ixHello platform, it is mandatory to first sign up on the ixHello platform. To sign up, please go to this link . Set up connection to the external web API