ixHello
ixHello Customer
ixHello Customer
  • About ix Hello
  • Rob's About ix Hello
  • General
    • ix Hello: Create Account
    • ixHello: Basic Mode
      • Webchat Assistant
        • Direct Chat Link
        • Embedded Chat Assistant
      • Digital Assistant
        • Digital Avatar
        • Kiosk Mode
      • Call/SMS Assistant
      • Administrative Purpose
    • ixHello : Studio Mode
      • Prerequisites
      • Steps
        • App Creation
        • Data Source Configuration
        • AI Content Setup
        • Method Setup
        • Intent Setup
        • Slot Setup
        • Utterance Setup
        • Input Setup
        • Input Parameter Setup
        • Publish Setup
        • Test
        • Enable Call /SMS
    • Enterprise Connections
      • Generative AI
      • Internal Content
      • Microsoft Office 365
    • AI Contents
      • Add AI Content
    • Use cases
      • Contact Finder with Salesforce
        • Pre-requisites
          • An active salesforce account
          • Lex Developer Account
          • Integrate Salesforce with ixHello
        • Build Custom App
      • Contact Finder with REST API
        • Pre-requisites
          • Integrate API Service with ixHello
          • Lex Developer Account
        • Build Custom App
  • Apps
    • App Templates
    • NLP Custom App
    • Custom App Series - Step 1 - Building a Custom App
    • Custom App Series - Step 2 - Creating a Connection
    • Custom App Series - Step 3 - Publishing to a Channel
    • Lex Auto Publishing Setup
    • Office 365 SharePoint - Custom App
    • Office365 Exchange - Custom App
    • SalesForce Custom App
    • App Template Export & Import
    • IntentFeature BeforeAfterMethod
    • ixHello Supported Periods DateRange
    • Shared App
    • ExecuteJS
  • Connections
    • Amazon Web Services
      • Amazon Kendra
      • Amazon Lambda
        • Amazon Lambda: Create Lambda Function
          • Amazon Lambda: ixHello Integration
      • DynamoDB
    • Login with Amazon Setup
    • SalesForce
      • SalesForce: Create an account
      • SalesForce: Connect to ixHello
    • Microsoft Office365 Integration Guide
    • Microsoft Office365 AAD
    • MS SQL Server
    • Twilio
  • Blueprints
    • Create App Using App Blueprints
    • Lex Bot using Appointment Blueprint
    • Domain App using Internal Data
    • Domain App S3 Data Source Setup
  • Channels
    • Amazon Alexa
      • Create Amazon Developer Account
      • Registering Alexa User Account
      • Alexa Account Linking to ixHello
    • Amazon Lex
    • Amazon Lex Integration
    • Amazon Connect and Lex Bot Integration
  • JSON Methods
    • Internal Data JSON Methods
  • Solutions
  • AWS IAM users
  • Finding AWS Region
  • Glossary
  • Customer Glossary
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Rob's About ix Hello

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Last updated 7 hours ago

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ix Hello offers an easy No-Code platform for building powerful, dynamic, and secure enterprise conversational assistants such as chatbots or intelligent personal assistants. A user can create a voice assistant or App and securely connect it to an external enterprise data source or internal content source. The voice assistant or App can then be launched to your desired platforms including Amazon Alexa, Amazon LEX, Google Assistant or Twilio SMS.

The user can also select from one of our pre-built templates of common enterprise use cases to jump-start creation of your voice assistant.

  • It is a no-code Conversational AI platform.

  • The user experience is fast, simple and easy to use by non-developers.

  • It allows IT Admins to create modern multi-modal applications in minutes and deploy to enterprise users or consumers.

  • It is cost effective, and it helps to eliminate expensive data scientists, conversational AI developers or weeks of programming.

  • Supports most common CAI channels - Amazon Alexa (100 million devises), Google Assistant (1 billion devices*), Skype, Slack, and SMS.

  • Provides out-of-the-box integration to most common Enterprise Applications like CRMs (e.g., Salesforce), ERPs (e.g., SAP), ITSMs (e.g., ServiceNow) platforms.

  • Provides a configurable REST API interface that enables secure connections to most enterprise systems.

  • Rapid, no-code voice-enablement of enterprise applications.

  • Operates on users Network/Private Cloud.

  • Easy to integrate new “Connectors” to new systems via REST API.

  • Helps users by standardizing voice integration platform.

  • Provides API for developers to integrate into

  • Shares tested and secure architecture with users.

ix Hello Components

Assistants

Create and manage digital assistants to power voice and conversational experiences across various channels like Alexa.

Connections

Establish and manage secure connections to enterprise systems like Salesforce or custom systems via API for use in your Assistants.

Content Management

Create and managed various types of enterprise contents like FAQ, Surveys, and Video for use in your digital assistants.

Assistant Templates

Started with pre-built templates for your Digital Assistant. This saves time to easily implement common use cases.

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