> For the complete documentation index, see [llms.txt](https://docs.ixhello.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ixhello.com/ixhello/support/solvnow-ticket.md).

# SolvNow Ticket

1. **Launch the URL**:\
   Open the URL provided below in your browser.

{% embed url="<https://solvnow.com>" %}
SolvNow Link
{% endembed %}

2. **Click on the Information Technology (IT) Option**:\
   Once the page loads, select the **Information Technology (IT)** option.

<figure><img src="/files/QFUuNhiovqpiHNzoyOdv" alt=""><figcaption></figcaption></figure>

3. **Enter Your Credentials**:\
   On the login page, provide your credentials to access the system.

<figure><img src="/files/DvinUGAY4ExbpSP7hUro" alt=""><figcaption></figcaption></figure>

4. **Select SolvNow**:\
   Click on the **SolvNow** option available on the page.

<figure><img src="/files/EyDl0jK5MmNal4JNJQUb" alt=""><figcaption></figcaption></figure>

5. **Navigate to the Information Technology Tab**:\
   Under **Browse Categories**, click on the **Information Technology** tab.

<figure><img src="/files/rjhFT2bIHBs1CCgDLYLW" alt=""><figcaption></figcaption></figure>

6. **Choose the Application Product Tab**:\
   In the **Browse Categories**, select the **Application Product** tab.

<figure><img src="/files/qxSxWP0n2U7AAeMdiqsh" alt=""><figcaption></figcaption></figure>

7. **Click Request Now**:\
   On the next screen, click the **Request Now** button.

<figure><img src="/files/aQrO8CO5fqPHmbWRZic4" alt=""><figcaption></figcaption></figure>

8. **Select a Service Type and Fill Out Details**:\
   Choose an option from the **Service Type** dropdown and complete the required fields.

<figure><img src="/files/fXNrpRlPJkhMReS59W9e" alt=""><figcaption></figcaption></figure>

9. **Choose Request/Issue Type**:\
   In the **Request/Issue Type** dropdown, select the appropriate option.

<figure><img src="/files/kUj3SBfMkwYTLDSRIlqH" alt=""><figcaption></figcaption></figure>

10. **Submit Your Request**:\
    Click on the **Submit Request** button. A confirmation will appear, providing you with the **Request ID**.

<figure><img src="/files/Z4rfWsiU9coOjAwt32eg" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.ixhello.com/ixhello/support/solvnow-ticket.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.