ixHello
ixHello Employee
ixHello Employee
  • General
    • About ixHello
    • Features
    • Why GenAI?
  • Getting Started
    • Overview
    • Assistant Library
    • Login to ixHello
    • Language Support in ixHello : Web UI and Conversations
    • Conversation with assistants
    • Chat History
    • Pre-Configured Virtual Assistants
      • SmartHelp
      • SmartData
      • SmartDev
      • SmartContent
      • SmartPlan
      • SmartNotes
  • Assistant Builder
    • How to create an assistant
    • How to Update an Existing Assistant
    • How to Upload Files for Private Assistants
    • Share Assistants
    • Effective Assistant Instructions
      • Example of Instructions
  • Support
    • SolvNow Ticket
  • Integration
    • Integration between ixHello products
  • Resources
    • Introducing MyESG Helper: Your Easy Guide to Concentrix’s Sustainability and ESG Commitments
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  1. Support

SolvNow Ticket

PreviousExample of InstructionsNextIntegration between ixHello products

Last updated 3 months ago

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  • Launch the URL: Open the URL provided below in your browser.

  • Click on the Information Technology (IT) Option: Once the page loads, select the Information Technology (IT) option.

  • Enter Your Credentials: On the login page, provide your credentials to access the system.

  • Select SolvNow: Click on the SolvNow option available on the page.

  • Navigate to the Information Technology Tab: Under Browse Categories, click on the Information Technology tab.

  • Choose the Application Product Tab: In the Browse Categories, select the Application Product tab.

  • Click Request Now: On the next screen, click the Request Now button.

  • Select a Service Type and Fill Out Details: Choose an option from the Service Type dropdown and complete the required fields.

  • Choose Request/Issue Type: In the Request/Issue Type dropdown, select the appropriate option.

  • Submit Your Request: Click on the Submit Request button. A confirmation will appear, providing you with the Request ID.

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