> For the complete documentation index, see [llms.txt](https://docs.ixhello.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ixhello.com/ixhello/getting-started/conversation-with-assistants.md).

# Conversation with assistants

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**How to Start a Conversation with an Assistant**

1. **Select an Assistant**
   * From the **Assistant Dropdown Menu**, select your preferred assistant to initiate a conversation. The menu displays all assistants that you have either created personally or have access to base on your permission levels.
2. **Start Typing Your Message**
   * In the **input field** at the bottom of the screen, type the message or question you’d like to ask the assistant.
     * For example, you could type: “Can you translate this sentence?” or “Can you help with troubleshooting login issues?”
3. **Send the Message**
   * After typing your message, press **Enter** or click the **Send** button to initiate the conversation.
4. **Receive a Response**
   * The assistant will process your message and respond with an answer or further instructions, depending on how it was configured.

### Inline-Feedback on AI Answers <a href="#id-1-inline-feedback-on-ai-answers" id="id-1-inline-feedback-on-ai-answers"></a>

Give quick, structured feedback on any AI response to help improve quality over time. A thumbs up/down appears on every AI answer, with an optional comment. For negative feedback, you can select a reason chip for clearer signal.

#### How it works <a href="#how-it-works" id="how-it-works"></a>

* On each AI message, click the thumbs up or thumbs down icon.
  * Incorrect
  * Not relevant
  * Outdated
  * Not enough detail
  * Other
* Optionally add a brief comment (up to 500 characters). Submission happens in the background so your chat flow is never blocked.
* You can change your selection anytime by clicking the other icon; your previous choice is replaced.

Be specific in comments (e.g., “Policy number mismatched the attached PDF”). Targeted feedback accelerates fixes.

#### Where your feedback goes <a href="#where-your-feedback-goes" id="where-your-feedback-goes"></a>

* Saved with the conversation for analysis and model/guardrail tuning.
* Available to admins in the feedback reporting dashboard with filters and export.

#### Troubleshooting <a href="#troubleshooting" id="troubleshooting"></a>

* If you don’t see feedback controls, your org may have disabled the feature flag. Contact your admin.
* If a toast says your feedback could not be sent, retry once. If it persists, capture the conversation URL and contact support.


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# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.ixhello.com/ixhello/getting-started/conversation-with-assistants.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.