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iX Hello Employee
iX Hello Employee
  • General
    • About iX Hello
    • Features
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  • Getting Started
    • Overview
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    • Language Support in iX Hello: Web UI and Conversations
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  • Assistant Builder
    • How to create an assistant
    • How to Update an Existing Assistant
    • How to Upload Files for Private Assistants
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    • Effective Assistant Instructions
      • Example of Instructions
  • Support
    • SolvNow Ticket
  • Integration
    • Integration between iX Hello products
  • How to Guide
    • Draft Email Bot
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  1. Getting Started

Language Support in iX Hello: Web UI and Conversations

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Last updated 3 days ago

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  1. Overview

iX Hello Employee is designed to serve a global workforce, offering multilingual support both in the Web UI and during conversations. Whether you’re navigating the platform or chatting with our assistants, you can experience iX Hello in the language you are most comfortable with.

This article will guide you through the available language options and explain how the system handles language settings.

  1. Web UI Language Support

The iX Hello Employee web interface supports 19 languages, allowing users to interact with the platform in their native or preferred language for an intuitive and comfortable experience.

  1. Supported Web UI Languages:

Language

Code

English

en-US

Arabic

ar-EG

Chinese (Simplified)

zh-CN

German

de-DE

Spanish

es-ES

French

fr-FR

Italian

it-IT

Polish

pl-PL

Portuguese (Brazil)

pt-BR

Russian

ru-RU

Japanese

ja-JP

Swedish

sv-SE

Korean

ko-KR

Chinese (Traditional)

zh-TC

Vietnamese

vi-VN

Turkish

tr-TR

Dutch

nl-NL

Indonesian

id-ID

Hebrew

he-HE

  1. Conversation Language Support

While the Web UI supports 19 languages, conversations with iX Hello assistants can happen in over 50 languages! This ensures that users can engage naturally and express themselves fully, regardless of their primary language.

  1. Supported Conversation Languages Include:

Albanian, Amharic, Arabic, Armenian, Bengali, Bosnian, Bulgarian, Burmese, Catalan, Chinese, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, Georgian, German, Greek, Gujarati, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Kannada, Kazakh, Korean, Latvian, Lithuanian, Macedonian, Malay, Malayalam, Marathi, Mongolian, Norwegian, Persian, Polish, Portuguese, Punjabi, Romanian, Russian, Serbian, Slovak, Slovenian, Somali, Spanish, Swahili, Swedish, Tagalog, Tamil, Telugu, Thai, Turkish, Ukrainian, Urdu, Vietnamese.

  1. How Language Settings Work in iX Hello Employee

  • Automatic Detection: When you access iX Hello Employee through a browser or mobile device, the system automatically detects your devices or browser’s preferred language and matches it (if supported).

  • Changing the Language: If you want to switch to another supported language:

    • On Browser:

  • Click your profile icon in the bottom-left corner.

  • Select Settings.

  • Under General settings, find the Language dropdown.

  • Choose your preferred language.

Note: You must be logged in to change your language settings.

  1. Why Language Support Matters

  • Inclusive Experience: Everyone deserves to interact with digital tools in a way that's natural and comfortable.

  • Enhanced Productivity: Employees can navigate and use features faster when they work in their native language.

  • Seamless Communication: Broaden the reach and effectiveness of conversation assistants across diverse teams and regions.