ixHello
ixHello Employee
ixHello Employee
  • General
    • About ixHello
    • Features
    • Why GenAI?
  • Getting Started
    • Overview
    • Assistant Library
    • Login to ixHello
    • Language Support in ixHello : Web UI and Conversations
    • Conversation with assistants
    • Chat History
    • Pre-Configured Virtual Assistants
      • SmartHelp
      • SmartData
      • SmartDev
      • SmartContent
      • SmartPlan
      • SmartNotes
  • Assistant Builder
    • How to create an assistant
    • How to Update an Existing Assistant
    • How to Upload Files for Private Assistants
    • Share Assistants
    • Effective Assistant Instructions
      • Example of Instructions
  • Support
    • SolvNow Ticket
  • Integration
    • Integration between ixHello products
  • Resources
    • Introducing MyESG Helper: Your Easy Guide to Concentrix’s Sustainability and ESG Commitments
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  1. Assistant Builder

Effective Assistant Instructions

Assistant instructions, more commonly known as prompts, are an essential part of building your own assistant. Clear, concise, and well-structured prompts ensure your assistant operates effectively and meets your expectations.

Here are some general tips to follow when creating prompts for your assistant:


1. Give It a Goal

It’s important that your assistant understands its objective. Be clear and concise about this. For example:

  • "Help executives solve business problems by leveraging their inputs, your knowledge, and your full set of capabilities."


2. Assign It a Role

Your assistant should understand its role when creating responses. This is especially important for specific tasks, such as answering emails or managing chats. For instance:

  • "Act as an executive assistant specialized in helping CEOs achieve their business outcomes."


3. Define How It Should Respond

Specify the tone, writing style, and level of formality your assistant should use. This is particularly important for customer-facing interactions, as you’ll want the assistant to align with how your audience prefers to be addressed. For example:

  • "Be concise, professional, factual, simple, real, and insightful. Format your responses for readability."


4. Provide Templates and Examples

AI excels at learning by example. Provide it with real interactions and templates that demonstrate good practices. For instance:

  • "Use this email as a template for writing emails:" (Insert example email here.)


By following these tips, you’ll be well on your way to creating a meaningful assistant that can drastically increase efficiency.

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Last updated 3 months ago

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