ixHello
ixHello Customer
ixHello Customer
  • About iX Hello
  • General
    • iX Hello: Create Account
    • iX Hello: Basic Mode
      • Webchat Assistant
        • Direct Chat Link
        • Embedded Chat Assistant
      • Digital Assistant
        • Digital Avatar
        • Kiosk Mode
      • Call/SMS Assistant
      • Administrative Purpose
    • iX Hello: Studio Mode
      • Prerequisites
      • Steps
        • App Creation
        • Data Source Configuration
        • AI Content Setup
        • Method Setup
        • Intent Setup
        • Slot Setup
        • Utterance Setup
        • Input Setup
        • Input Parameter Setup
        • Publish Setup
        • Test
        • Enable Call /SMS
    • Enterprise Connections
      • Generative AI
      • Internal Content
      • Microsoft Office 365
    • AI Contents
      • Add AI Content
    • Use cases
      • Contact Finder with Salesforce
        • Pre-requisites
          • An active Salesforce account
          • Lex Developer Account
          • Integrate Salesforce with iX Hello
        • Build Custom App
      • Contact Finder with REST API
        • Prerequisites
          • Integrate API Service with iX Hello
          • Lex Developer Account
        • Build Custom App
  • Apps
    • App Templates
    • NLP Custom App
    • Custom App Series - Step 1 - Building a Custom App
    • Custom App Series - Step 2 - Creating a Connection
    • Custom App Series - Step 3 - Publishing to a Channel
    • Lex Auto Publishing Setup
    • Office 365 SharePoint - Custom App
    • Office365 Exchange - Custom App
    • SalesForce Custom App
    • App Template Export & Import
    • IntentFeature BeforeAfterMethod
    • iX Hello Supported Periods Date Range
    • Shared App
    • ExecuteJS
  • Connections
    • Amazon Web Services
      • Amazon Kendra
      • Amazon Lambda
        • Amazon Lambda: Create Lambda Function
          • Amazon Lambda: iX Hello Integration
      • DynamoDB
    • Login with Amazon Setup
    • SalesForce
      • SalesForce: Create an account
      • SalesForce: Connect to iX Hello
    • Microsoft Office365 Integration Guide
    • Microsoft Office365 AAD
    • MS SQL Server
    • Twilio
  • Blueprints
    • Create App Using App Blueprints
    • Lex Bot using Appointment Blueprint
    • Domain App using Internal Data
    • Domain App S3 Data Source Setup
  • Channels
    • Amazon Alexa
      • Create Amazon Developer Account
      • Registering Alexa User Account
      • Alexa Account Linking to iX Hello
    • Amazon Lex
    • Amazon Lex Integration
    • Amazon Connect and Lex Bot Integration
  • JSON Methods
    • Internal Data JSON Methods
  • Solutions
  • AWS IAM users
  • Finding AWS Region
  • Glossary
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  1. General
  2. Use cases
  3. Contact Finder with Salesforce
  4. Pre-requisites

An active Salesforce account

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Last updated 8 days ago

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An active Salesforce account is required for this integration.

Note: If you already have an active account and a contact in Salesforce account, you can skip this step.

If an account needs to be created, please follow the steps below:

  1. Visit https://www.salesforce.com and click “TRY FOR FREE”.

  1. This will take the user to the screen below. Fill out the relevant details and complete the registration process.

  2. Once the registration is complete, you'll receive an email from Salesforce regarding account verification. Click on Verify account and follow through the 'Reset Password' step it guides you to.

Upon successful completion, you'll be redirected to salesforce login page. Login using the credentials you just registered with, and you should be able to access Salesforce dashboard.

Congratulations, you've successfully created an Salesforce account.

Now, let's create a contact in Salesforce. We'll use this contact to retrieve data in iX Hello custom app.

Create a contact

On the Sales section, find Contacts menu. Click on ‘New’. Note the First Name and Last Name you enter here for your test purpose.